Some of the features of a Kinesis Service Contract are as follows:
Multiple manufacturer equipment covered -
Minimising the need for multi contract servicing.
Optional Kinesis alternative replacement parts -
Saving money compared to manufacturer list prices without compromising quality.
Automated electronic engineer reports -
Reducing transcript error and decreasing document workflow times.
48 hr standard response guarantee -
Service response times are tracked to keep system down time to a minimum.
Flexible pre-planned maintenance visits throughout the year -
Site visits are scheduled at the customer’s convenience.
Various breakdown options including power board/assembly support -
Allowing you to tailor your requirements to fit your budget.
Advanced “Back to Bench” support -
Our workshop is fully equipped and available for any repairs that cannot be carried out on site.
Fully traceable OQ/PV packages -
Our OQ/PV documentation is validated to regulatory guidelines
Confidential web portal access to call data/tracking -
We provide our customers with secure online access to review their visit notes, and parts fitted, as well as log new calls to Kinesis directly.
Process improvement/System care training -
Kinesis offers various levels of expertise/training to help optimise and improve instrument performance, life time and user ability.
Alternatively is you have any other queries or would like to speak to someone directly please call 01480479951 or email firstname.lastname@example.org