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Knowledge Base

Kinesis customer survey results 2016!

98% of customers enjoyed a positive experienceKnowing what our customers think of us is vital to our company direction. So every year we contact all of our customers and invite them to tell us what they think of our service and products.

This feedback is of paramount importance and will enable us to continually improve our service and product offering.  We are, therefore, extremely excited to reveal the results of our annual customer survey, which are summarised below.

We had a fantastic response rate this year and would like to thank all those that provided this valuable feedback. 

Congratulations to our 3 winners who have now all been contacted by email. Your vouchers will be sent out shortly.

Thank you to everyone who took part in our 2016 survey.

Over 84% of customers described the quality of our products as Very Good to Excellent

Reps are always extremely helpful and happy to help. Very satisfied.

98% would rate our CUSTOMER SERVICE & TECHNICAL SUPPORT as Good to Excellent